Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website published at bringbackourgirls.org (the "Site"), operated by Sport Casual Limited trading as BBOG — Bespoke Board & Oak Guild.

They concern the Site itself. The separate terms that apply once a commission has been agreed are set out in our Terms of Service. Please also read our Privacy Policy, our Cookie Policy and our Legal Information page, which form part of these Terms by reference.

1. Acceptance of these terms

By accessing, browsing or otherwise using the Site, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of them, you must stop using the Site.

These Terms apply to every visitor, whether you simply read a page, submit an inquiry form or write to us as a result of something published here. Your continued use of the Site after any revision constitutes acceptance of the revised Terms, as described in section 15.

Nothing on the Site is an offer capable of acceptance, and using the Site does not create a contract for any work. A commission comes into existence only in the way described in the Terms of Service.

2. Eligibility

The Site is intended for adults. By using it you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction.

If you use the Site on behalf of a company, club, partnership or other organisation, you represent that you are authorised to bind that organisation, and "you" in these Terms means both you and that organisation.

You must not use the Site if applicable law prohibits you from doing so, or if you have previously been excluded from it by us. Our work is furniture and game accessories intended for private, social use; the Site is not directed at, and our commissions are not offered for use in, any licensed gaming or wagering operation.

3. Permitted use of the site

We grant you a limited, personal, non-exclusive, non-transferable and revocable right to access and use the Site for the purpose of learning about our workshop and contacting us about a possible commission.

Within that right you may:

• read, view and navigate all published pages;
• print or save pages for your own reference or for discussion with your household, club or advisers;
• use the inquiry forms in good faith to make a genuine enquiry;
• quote short extracts with attribution and a link back to the page quoted.

Any other use requires our prior written permission. This right does not transfer any ownership in the Site or its content, and it ends automatically if you breach these Terms.

4. Prohibited conduct

You must not:

• use the Site for any unlawful, fraudulent or deceptive purpose, or in breach of any applicable law or regulation;
• submit false, misleading or impersonating information through a form, including using another person's name or email address without their authority;
• submit content that is defamatory, obscene, harassing, hateful, threatening or otherwise objectionable;
• use the Site or the addresses published on it to send unsolicited commercial messages, chain messages or bulk solicitations of any kind;
• harvest, scrape or otherwise extract email addresses or other data from the Site, whether manually or by automated means;
• use any robot, spider, crawler or other automated system to access the Site other than a conventional search engine crawler acting in accordance with our robots.txt;
• attempt to gain unauthorised access to the Site, its hosting environment, or any system or network connected to it;
• introduce any virus, trojan, worm, logic bomb or other material that is malicious or technologically harmful;
• attack the Site by way of a denial-of-service attack or any similar means;
• reverse engineer, decompile or otherwise attempt to derive the source of any part of the Site other than the client-side code your browser is necessarily served;
• frame, mirror, deep-link deceptively, or present the Site as your own;
• remove, obscure or alter any copyright, trademark or other proprietary notice.

Breach of this section may be a criminal offence in some jurisdictions. Where appropriate, we will report a breach to the relevant authorities and cooperate with them, including by disclosing your identity where we are lawfully required or permitted to do so.

5. User submissions through our forms

The Site publishes two inquiry forms — a callback request and a question form. Both are front-end forms with no server behind them: they validate your entries in your own browser and transmit nothing. If you wish to reach us, you send an email, either by using the link the confirmation panel generates or by writing to us directly.

By submitting a form or sending us an email you agree that:

• the information you provide is accurate, complete and your own to provide;
• you will not include material that infringes the rights of a third party;
• you will not send us special category personal data, government identifiers or financial account details, none of which we ask for or need;
• we may use what you send us to answer your enquiry and, where relevant, to prepare a specification, as described in the Privacy Policy.

Where you send us an idea, sketch, reference image or requirement for a commission, you grant us a non-exclusive right to use that material for the purpose of assessing, drawing and building the commission. You confirm that you own or are licensed to use anything you send us — including any monogram, crest, club mark or logo you ask us to engrave — and that our use of it for your commission will not infringe anyone else's rights.

We may decline any enquiry, and we are under no obligation to hold, monitor or return submitted material. Unsolicited creative proposals sent to us are not accepted in confidence, and we do not agree to any obligation of confidentiality implied simply by receiving an unsolicited message.

6. Intellectual property

All content on the Site — text, structure, copy, illustrations, line drawings, the BBOG monogram, the stylesheet, the scripts and the arrangement of them — is owned by Sport Casual Limited or used with permission, and is protected by copyright, trademark and other intellectual property law.

The illustrations are original vector drawings produced in-house for this Site. They are not stock imagery and are not licensed for reuse in any form.

"BBOG" and "Bespoke Board & Oak Guild" and the monogram are used as our trade marks. Nothing on the Site grants any right to use them. Third-party marks that appear on the Site remain the property of their owners and are used descriptively only.

A fuller statement, including what happens to shop drawings and specifications produced during a commission, appears in our Legal Information page.

7. Product representations and custom orders

Everything the Site describes is made to order. There is no stock catalogue, no standard item and no finished piece waiting to be shipped. Each table, chip set, case or accessory is drawn for a particular room, a particular client and a particular set of requirements.

This has practical consequences you should understand before making an enquiry:

• Illustrations are schematic. The drawings published here show construction, proportion and layout. They are not photographs of a specific finished piece and do not represent the colour or figure of any particular board.
• Natural material varies. Colour, grain, figure, density and the way a species takes a finish differ from board to board, and many species continue to change colour for years. Such variation is a characteristic of solid timber, not a defect.
• Specifications evolve. Species availability, materials, hardware and construction detail described on the Site may change. The specification that governs a commission is the one recorded in the shop drawing signed off for that commission — not the Site.
• Hand work carries tolerances. Dimensions given on the Site are nominal. Finished dimensions are those recorded on the approved shop drawing, within ordinary workshop tolerances.

Because items are made to a client's own specification, they are by their nature personalised. Rights of withdrawal or return that apply to off-the-shelf goods do not generally apply to bespoke work; how changes and cancellation are handled is set out in the Terms of Service.

Commercial arrangements for a commission — including anything about scheduling, deliverables and obligations between the parties — are agreed separately, individually and in writing by email. They do not form part of the Site and are not published here.

8. Lead times and delivery expectations

Any indication of timing given on the Site or in early correspondence is an estimate based on the shop's current schedule and the condition of the stock we hold. It is not a guarantee, and it does not become a contractual date unless it is written into an agreed specification.

Timing is affected by things a small workshop cannot compress, including:

• the time rare stock needs to be sourced, dried and rested before it is stable enough to cut;
• the number of commissions already on the trestles — the shop deliberately runs a limited season;
• the complexity of the specification, particularly inlay, engraving and multi-species rails;
• drying and curing times for finishes, which depend on shop temperature and humidity;
• the time you take to approve a shop drawing or a stock selection, which pauses the build;
• access at the delivery address — stairs, turns, doorway widths and lift dimensions.

We keep clients informed as a build progresses and tell you promptly if a stage will run long. Where a date matters — a room that must be ready for a particular evening — say so at the consultation stage so we can tell you honestly whether the shop can meet it before anything is agreed.

9. Warranties and disclaimers

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind in relation to the Site, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

In particular we do not warrant that:

• the Site will be available uninterrupted, timely, secure or error-free;
• any defect will be corrected within a particular time;
• the Site or the server that makes it available are free of harmful components;
• the information published on the Site is complete, current or suitable for any particular purpose.

Nothing in this section affects any warranty given in respect of work actually carried out under an agreed commission, which is dealt with in the Terms of Service, nor any statutory right you have as a consumer that cannot lawfully be excluded.

10. Limitation of liability

To the fullest extent permitted by applicable law, Sport Casual Limited, its directors, officers, employees, contractors and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive loss arising out of or in connection with your use of, or inability to use, the Site.

This includes loss of profits, revenue, business, contracts, goodwill, anticipated savings or data.

Our total aggregate liability arising out of or in connection with the Site and these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is excluded to the fullest extent permitted by applicable law. Liability arising under an agreed commission is governed instead by the Terms of Service and is not limited by this section.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not permit certain exclusions, in which case the exclusions above apply only to the extent permitted.

11. Indemnification

You agree to indemnify, defend and hold harmless Sport Casual Limited, its directors, officers, employees, contractors and agents from and against any claim, demand, action, liability, loss or reasonable professional expense arising out of or connected with:

• your use of the Site in breach of these Terms;
• your violation of any applicable law or of the rights of any third party;
• any material you submit to us, including any monogram, crest, logo or artwork you ask us to reproduce;
• any misrepresentation you make to us.

We will notify you promptly of any claim to which this section applies and will not settle it without your consent, such consent not to be unreasonably withheld. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.

12. Termination

We may suspend or terminate your access to the Site at any time, without notice and at our sole discretion, including where we reasonably believe you have breached these Terms or where continued access presents a risk to the Site or to other visitors.

You may stop using the Site at any time. Sections that by their nature should survive termination — in particular those on intellectual property, submissions, disclaimers, liability, indemnification and governing law — continue to apply after your use ends.

Termination of Site access does not by itself terminate any agreed commission. Commissions are ended only as described in the Terms of Service.

13. Severability and waiver

If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, that provision will be severed or read down to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

No failure or delay by us in exercising any right or remedy under these Terms constitutes a waiver of that right or remedy, and no single or partial exercise prevents any further exercise. A waiver is effective only if given in writing.

These Terms, together with the documents referred to in them, constitute the entire agreement between you and us in relation to your use of the Site, and supersede any prior understanding on that subject. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between us.

14. Governing law and dispute resolution

These Terms and any dispute or claim arising out of or in connection with them or the Site (including non-contractual disputes or claims) are governed by the laws of England and Wales, without regard to its conflict of law provisions.

Before commencing proceedings, we ask that you first write to [email protected] with a clear description of the dispute and the outcome you are seeking. Most disagreements are resolved this way, and we undertake to respond substantively within 30 days. Both parties agree to attempt in good faith to resolve any dispute informally for a period of 30 days from that notice.

If the dispute is not resolved informally, the courts of England and Wales will have exclusive jurisdiction, and both parties submit to the jurisdiction of those courts. Where mandatory consumer protection law in your country of residence entitles you to bring proceedings elsewhere, or grants you protections that cannot be derogated from by agreement, nothing here removes that entitlement.

Any claim must be brought within one year after the cause of action arises, to the extent such a limitation is permitted by applicable law and does not cut across a statutory limitation period that applies to you as a consumer.

15. Amendments to these terms

We may revise these Terms at any time by publishing an updated version on this page. The "Last updated" date at the top of the page shows when the current version took effect.

Changes apply from the moment they are published and are not retroactive. If you continue to use the Site after a revision, you accept the revised Terms. If you do not accept them, stop using the Site. Where a change materially affects an agreed commission, we will tell the client concerned directly rather than rely on a published notice.

16. Contact

Questions about these Terms should be sent to:

• Legal matters: [email protected]
• General enquiries: [email protected]
• Existing commissions: [email protected]
• Privacy: [email protected]

Sport Casual Limited, 7 Grove Park Road, Wrexham, Clwyd, LL12 7AA, United Kingdom. All correspondence is handled by email; the Site operates no telephone line.